Module 9 — Customer Accounts, Margin and Tax · Lesson 9.3
Discretion and Third-Party Authority
What counts as discretion, what it requires, and how it is supervised
~11 min
What you'll learn
- Define investment discretion and identify the three elements that trigger it
- State the time-and-price exception and its limits
- List the documentation, approval and supervisory requirements for a discretionary account
- Distinguish a full from a limited power of attorney and state what ends each
- Explain churning and how quantitative suitability applies to a discretionary account
A customer who grants discretion is handing someone else the ability to trade their money without asking first. The regulatory response is threefold: define discretion carefully so nobody exercises it accidentally, require it in writing, and supervise the accounts more closely than any others.
What discretion is
An order is discretionary if the representative decides any of three things without the customer's specific instruction: the security, the amount, or whether to buy or sell.
Those three — asset, amount, action — are the whole definition, and the exam constructs questions by removing one.
A customer who says 'buy 500 shares of XYZ, you decide when today' has specified the security, the amount and the action. The representative is choosing only the time. That is not discretion.
A customer who says 'buy 500 shares of XYZ at a good price today' leaves only the price to the representative. Also not discretion.
A customer who says 'buy something you like in the technology sector' has specified none of the three. That is discretion and it requires prior written authorization.
The time-and-price exception is limited in a way candidates forget: it is good for that day only. An instruction to buy 500 XYZ at a good price does not survive to tomorrow, and acting on it the next day is unauthorized trading.
Section 3(a)(35) of the Exchange Act defines investment discretion for statutory purposes, covering a person who is authorized to determine what securities are purchased or sold for an account, or who makes decisions as to what is purchased or sold even though another person has responsibility.
Documentation and supervision
FINRA Rule 3260 requires that before exercising discretion, a member obtain prior written authorization from the customer and that the account be accepted in writing by a partner, officer or manager. Both are prior: the authorization must exist before the first discretionary order, not be papered afterwards.
Each discretionary order must be identified as discretionary at the time it is entered, which is why the order ticket carries the field.
A designated supervisor must review discretionary accounts at frequent intervals to detect and prevent transactions that are excessive in size or frequency in view of the customer's financial resources and character.
And Rule 3260 contains a specific prohibition: no member or associated person exercising discretionary power shall effect purchases or sales that are excessive in size or frequency in view of the financial resources and character of the account.
For options accounts, a discretionary authorization must be specifically noted, and the account approval must state that discretionary transactions are permitted — a general options approval does not carry discretion with it.
Discretionary authority terminates on the death of the customer, on revocation by the customer, or on the death or incapacity of the person holding the authority. Death of the customer also freezes the account, cancels open orders and stops any further trading, discretionary or otherwise.
Discretion granted to a registered investment adviser rather than to the representative is a different arrangement: the adviser's authority comes from its advisory agreement with the customer, and the firm's obligation is to verify that authority and to accept instructions only within it.
Powers of attorney and third-party authorization
A trading authorization or power of attorney lets a third party act on the account.
A limited power of attorney permits trading only — entering buy and sell orders — and does not permit withdrawal of cash or securities.
A full power of attorney permits trading and withdrawal, which makes it substantially more dangerous and correspondingly rarer for a non-family third party.
An ordinary power of attorney terminates on the death or incapacity of the grantor. A durable power of attorney survives the grantor's incapacity, which is exactly why it exists, and still terminates on death.
Every one of these terminates at the customer's death. A representative who continues taking instructions from an agent after being told the customer died is acting without authority.
A third-party authorization must be documented in the account record under Rule 4512, and the firm must know the authority of the person acting — Rule 2090 again.
Related, and easy to confuse: the trusted contact person is not an authorization at all. It is a person the firm may contact to confirm the customer's whereabouts and health, or to discuss a suspicion of financial exploitation. A trusted contact may not trade, may not withdraw, and may not instruct.
Churning and quantitative suitability
Churning is excessive trading in a customer's account, conducted primarily to generate commissions rather than to serve the customer's objectives. Three elements are generally required: the representative controlled the trading, the trading was excessive in light of the customer's objectives, and the representative acted with intent or reckless disregard.
Control is why discretionary accounts are the classic setting — the representative plainly controls the trading. But control can also be de facto: a customer who follows every recommendation without independent judgement has effectively ceded control, and the absence of formal discretion is not a defence.
Excessiveness is assessed with reference to turnover — the ratio of purchases to average account equity over a period — and the cost-to-equity ratio, the return the account would have to earn simply to cover its costs. Neither is a bright line; both are evidence.
Quantitative suitability under FINRA Rule 2111, and the corresponding element of Regulation Best Interest's care obligation, reach the same conduct without requiring proof of intent: a series of recommended transactions may be unsuitable in aggregate even where each one, standing alone, is suitable.
Two related practices worth naming. Reverse churning is placing an inactive customer in a fee-based account where they pay far more than commissions would have cost — the same abuse from the other direction. And unauthorized trading is executing any transaction without the customer's authority, in an account where no discretion was granted; it is a violation regardless of whether the trade made money, and a profitable unauthorized trade is still a violation.
Key takeaways
- ·Discretion means choosing the asset, the amount or the action; choosing only time or price is not discretion — and that exception lasts only that day.
- ·Discretionary trading requires prior written customer authorization and prior written acceptance by a principal, plus frequent supervisory review.
- ·A limited power of attorney permits trading only; a full power permits withdrawal. All authority ends at the customer's death.
- ·A trusted contact person may not trade, withdraw or instruct.
- ·Churning requires control, excessiveness and intent; quantitative suitability reaches the same conduct without proving intent, and reverse churning is its fee-based mirror.
Retirement and education accounts come next — the tax-advantaged wrappers that change what is suitable inside them.
Sources
- 1.FINRA Rule 3260 — Discretionary Accounts
Financial Industry Regulatory Authority (FINRA) · FINRA Manual
Prior written authorization and written acceptance by a partner, officer or manager; the prohibition on excessive transactions in view of the account's resources and character; and the time-and-price exception limited to the day the order is given.
- 2.FINRA Rule 2111 — Suitability
Financial Industry Regulatory Authority (FINRA) · FINRA Manual
The quantitative suitability obligation covering a series of recommended transactions that is excessive when taken together.
- 3.17 CFR 240.15l-1 — Regulation Best Interest
Securities and Exchange Commission · Electronic Code of Federal Regulations
The care obligation's requirement of a reasonable basis to believe a series of recommended transactions is not excessive and is in the retail customer's best interest.
- 4.FINRA Rule 4512 — Customer Account Information
Financial Industry Regulatory Authority (FINRA) · FINRA Manual
The record of persons authorized to transact business on an account and of the trusted contact person, who has no trading authority.